Shipping policy

Shipping Policy

Thank you for supporting Liliane Avalos Art. Each order is carefully prepared, packaged, and fulfilled either through my personal studio on Kauaʻi or through trusted print production partners.

At this time, we currently ship within the United States only.

Processing Times

Made-to-Order Products

This includes:

  • Art prints
  • Greeting cards
  • Apparel

Please allow approximately 7–14 business days for production and processing before shipment. Many orders may arrive sooner depending on production schedules and shipping carrier transit times.

Original Artwork & Handmade Works

This includes:

  • Original paintings
  • Original linocut prints
  • Handmade works
  • Sculptural artwork

Please allow approximately 7–14 business days for processing and packaging before shipment. Certain larger or framed works may require additional preparation time to ensure safe delivery.

Shipping Carriers & Transit

Orders may ship through USPS, UPS, FedEx, or other available carriers depending on the item size, destination, and fulfillment method.

Please note that transit times to and from Hawaiʻi can occasionally experience delays due to weather conditions, carrier capacity, or other circumstances outside our control.

Delivery timelines are estimates only and are not guaranteed.

Signature Confirmation & Insurance

Signature confirmation may be required for higher-value original artwork, framed pieces, or large works to help ensure secure delivery.

Insurance may also be added to select original artwork shipments at the discretion of Liliane Avalos Art.

Made-to-order products such as greeting cards and fine art prints are not shipped with additional insurance coverage.

Incorrect Addresses

Please ensure your shipping information is entered correctly at checkout. Liliane Avalos Art is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost, Damaged, or Delayed Packages

If your order arrives damaged, incorrect, or significantly delayed, please contact:

info@lilianeavalos.com

within 48 hours of delivery and include:

  • your order number
  • photographs of the packaging
  • photographs of the item
  • a brief description of the issue

Each situation will be reviewed carefully so we can help determine the best resolution.

International Shipping

At this time, we currently ship within the United States only. International shipping options may become available in the future as the shop continues to expand.